RETURNS POLICY

Fair and Transparent Returns Support

At Airsgunshop.com, we understand that customers occasionally require assistance with returns, replacements, or order-related concerns. Consequently, we aim to provide a fair and transparent returns process that supports customer confidence while maintaining product handling standards.

Customers are encouraged to inspect products promptly after delivery. If an item arrives damaged, incorrect, or significantly different from the original order description, customers should contact our support team as soon as possible.

Return Eligibility

To qualify for return consideration:

• Products should remain unused when possible
• Items should be returned in original packaging
• Customers should provide proof of purchase
• Return requests should be submitted within the stated return window

Certain items may not qualify for returns because of:

• Hygiene considerations
• Safety regulations
• Product customization
• Evidence of misuse
• Excessive wear or modification

Damaged or Incorrect Orders

If a product arrives damaged during transit or the wrong item is received, customers should provide:

• Order number
• Product photos
• Packaging photos
• Description of the issue

This information helps our support team investigate and resolve issues more efficiently.

Return Shipping Guidance

Customers may be responsible for return shipping costs unless:

• The wrong item was shipped
• The product arrived damaged
• The issue resulted from fulfillment error

We recommend using trackable shipping methods when returning products.

Refund Processing

Once returned items are received and inspected, eligible refunds may be processed according to the original payment method.

Refund timing may vary depending on:

• Payment provider processing
• Banking systems
• Return inspection procedures
• Shipping timelines

Our objective is to resolve return-related concerns professionally, fairly, and efficiently.